Privacy Policy
At SlimPens.co.uk, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and manage your personal data when you visit our website or make a purchase.
1. What Information We Collect
We collect only the essential information required to:
- Ship your orders to the correct address
- Verify your identity and account eligibility (18+ age confirmation)
- Provide customer support and handle service-related enquiries
This may include your name, delivery address, email address, contact number, and proof of age when necessary.
2. How Your Data Is Used
Your personal information is used solely to:
- Process and deliver your orders
- Contact you with order updates or support communications
- Maintain secure access to your SlimPens account
We do not use your data for marketing without your explicit consent.
3. Data Protection and Security
We use advanced encryption and secure servers to store your information safely. All personal data is protected in accordance with UK GDPR and privacy regulations.
- Access to your data is strictly limited to authorised personnel
- Data is never shared with third parties for advertising or resale
4. Your Rights
You have full control over your data. You may:
- Request a copy of the data we hold about you
- Ask us to update or correct any incorrect details
- Request deletion of your personal information at any time by contacting our support team
5. Policy Updates
We may occasionally update this Privacy Policy to reflect legal or operational changes. The latest version will always be available on our website.
If you have any questions about our Privacy Policy or wish to make a data-related request, please contact us at support@slimpens.co.uk.